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Privacy Policy

Effective Date: July 23, 2025
Contact: hello@jimscardai.com

1. Introduction

Welcome to Jim's Card AI (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website (jimscardai.com) and services.

By accessing or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We collect the following types of information:

a. Information You Provide

  • Account Information: Name, email address, password.

  • Payment Information: Provided securely via our payment processor (we do not store full credit card data).

  • Submissions: Images of trading/sports cards, user notes, and preferences you submit for grading.

  • Communications: Emails or messages sent to us.

b. Information We Collect Automatically

  • Usage Data: IP address, browser type, device info, pages visited, timestamps.

  • Cookies and Tracking: We use cookies and similar technologies to analyze site traffic and improve user experience.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services.

  • Process and return card grading results.

  • Communicate with you (including updates, support, and promotional emails if you opt-in).

  • Monitor and improve our website and services.

  • Ensure security and prevent fraud.

4. How We Share Your Information

We do not sell your personal information.

We may share information with:

  • Service providers (e.g., payment processors, hosting providers, analytics tools) who help us operate our service.

  • Legal authorities, if required by law or to protect our rights.

  • Business partners, in the event of a merger, acquisition, or sale of assets, with proper safeguards.

All third parties are required to comply with data protection laws.

5. Data Retention

We retain your information as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

You may request deletion of your account and associated data at any time (see Section 9).

6. Your Privacy Rights

Depending on your location, you have the following rights:

For California Residents (CCPA):

  • Right to know what personal information we collect and why.

  • Right to request access to and deletion of your data.

  • Right to opt-out of the sale of personal data (we do not sell your data).

To make a CCPA request, email us at hello@jimscardai.com.

For EU/EEA Residents (GDPR):

  • Right to access, correct, or delete your data.

  • Right to restrict or object to processing.

  • Right to data portability.

  • Right to withdraw consent at any time.

To make a GDPR request, contact us at hello@jimscardai.com.

7. Data Security

We implement industry-standard security measures, including:

  • HTTPS encryption

  • Access controls

  • Secure hosting

  • Routine security reviews

No method of transmission is 100% secure, but we work diligently to protect your information.

8. Children's Privacy

Our service is not intended for children under 13 (or 16 in the EU). We do not knowingly collect data from minors. If you believe a child has provided us personal data, please contact us and we will promptly delete it.

9. Your Choices and Rights

  • You may update or delete your account at any time.

  • You may unsubscribe from marketing emails via the link in the email footer.

  • For any privacy-related requests, email us at hello@jimscardai.com.

10. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of material changes via email or a notice on our website.

Last updated: July 23, 2025

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

Jim's Card AI
Email: hello@jimscardai.com

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